Why Digital Marketing is Important for Small Businesses - Reason 3 of 5
3. BE ACCESSIBLE TO YOUR CUSTOMERS
It’s clear that in today’s digital world, the first place the average consumer looks for what they want is online. Whatever product or service they are looking for, they will most likely start their search with Google. If you have no online presence at all, you won’t be found, and you can’t compete.
If you have an online presence but your competitors are easier to find and are found first, you still might not be found at all. Besides creating a website, learning search engine optimisation is a strategy that can help you move ahead of your competitors just by being the first name that a prospect finds in a Google search with keywords that can lead them to your business.
Simple questions that your prospects may want quick answers to should be easily discoverable online, such as where you are located, what your hours are and what you specialise in. By looking at your website and your competitors’ websites side by side, your prospects should be able to compare hours, prices, special offers and more.
This is why it’s imperative for you to know what your competitors are up to. Your prospects are already checking both you and your competitors out. They are already comparing you against each other. What are they finding out?
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